OvershoesNeos.com Terms Of Service
Personal information such as name, address and email that you provide to OvershoesNeos is for the exclusive use of our company
so that we can fulfill your order. We do not sell this information or share it with anyone outside of our company except
for shipping companies, our credit card processing company, to comply with applicable law or court order or as we
deem necessary to protect the rights, property or safety of our company, our customers, our associates or others
to prevent harm or loss, or in connection with an investigation of unlawful activity.
We do not retain credit card information.
We ship 99% of all orders the next business day. We normally have ample supplies
of all Neos product in inventory. In case an item is not in stock we will have it
drop-shipped directly from Neos. Neos policy is to ship within 3 business days. We will email
you in case of further delays.
We ship anywhere in the continental United States via standard FedEx service as well as
offering express overnight, 2nd or 3rd day services for an additional fee.
We ship to APO/FPO military mail addresses. Use APO as the city and AE etc for the state.
We ship to Alaska, Hawaii and US terriories for an additional fee. Select your state
on the checkout page and the shipping charge will be displayed.
Credit Card Charges
Your credit card will be charged when the order is shipped.
Items may be exchanged or returned without a return handling charge, for any reason. Please see the Returns page for more detail on our return policy.