OvershoeNeos.com Terms Of Service

Privacy

We do not sell or share personal or sale information with any outside organizations. All information is only used to contact you concerning your purchase.

Shipping

We ship 99% of all orders the next business day. We normally have ample supplies of all Neos product in inventory. In case an item is not in stock we will have it drop-shipped directly from Neos. Neos policy is to ship within 3 days. We will email you in case of further delays.

We ship anywhere in the continental United States via standard FedEx service as well as offering next day, 2nd or 3rd day services. We can ship USPS to PO Box within the United States for an additional charge of $5.00.

We ship to APO/FPO military mail addresses. Use APO as the city and AE etc for the state.

We do ship credit card orders to Canada and other foreign countries. Preferred method of shipping is USPS, global air. Prices quoted in our shopping cart do not include your country’s duties and taxes Any duties and taxes, relating to your order, paid by us will be charged to your credit card.

Please click on the shipping box in the shopping cart to select any method other then ground (no charge) shipping.

Credit Card Charges

Your credit card will be charged when the order is send to the warehouse (or Neos) for shipping.

Returns

Items may be exchanged or returned without a return handling charge, for any reason. Please see the Returns page for more detail on our return policy.